Training function at Startup

 Yesterday, I was part of an excellent session regarding corporate training.
The trainer had excellent energy and enthusiasm about the things he was talking about. So following are some of the takeaways on how training helps build an organization:

1. Training has to be done for all levels and regularly.
2. Training as a team is as important or rather more important in setting up the processes
3. Training acts as a parallel team to operations and sales wherein they modify processes, train teams on new products and keep monitoring closely the operations
4. Trainers have stringent KRAs basically around quality
5. The line manager is only concerned about numbers and conversion, but how good the new team member is performing is a function of how well he has been trained.
6. Trainer supersedes the roles of an HR in terms of conducting the test for the team members and asserting if the person is eligible for going to the next level or should be promoted
7. Trainers understand/become the expert on the process themselves first and then they build training module for the org.

Process definition has to be simple, crisp and very specific. There should be no room for subjectivity.