Things essential for professional success:
1. Don't let perfection get in the way of good. get the product ready and launch with 80% good. Get the product out and look to improve it as you go along.
2. Timely communication and responding. does not necessarily mean you delivering product. it just means setting good expectations.
3. Always put yourself in customer's shoes.
4. Doesn't cost anything to be nice. you are person who come to when they want to work, when they need help. this is the cheapest invest you can have.
5. when requesting information, always understand what is the use of it, purpose of it etc.
6. Know your audience. what you are speaking and communicating. Take care of your jargon, context, setting expectation. Find ways to connect with them.
7. Never more than 3 email exchanges. Pick up the phone its more efficient. use email to document things.
IMP for any work:
a. Setting and receiving crisp expectations. Managing expectation.
b. Now execute on the expectation. Communicate if you can not execute or by when you can execute
c. Exceed expectations. As often as you can.
Friday, February 28, 2014
Tuesday, February 18, 2014
Process Automation Thinking
Couple of days back I interviewed for a process automation position within the organization with a Vice President. The interview went its own course but made me pick up couple of interesting point on the way.
Most of them are regarding managing processes and running systems:
1. The system should be designed in such a way that it should work as independently as possible. It should have minimum dependencies on other processes and most essential on manual triggers.
2. Technology is the biggest leveler and enabler. Use technological advancements to your benefit by tweaking them to help manage your process.
3. Whenever designing a system, process, planning - always as this: if tomorrow the system were to handle 10 times the current volume, there should not be 10 times more error or 10 times more manpower required. If you are able to do this, then the system is successful.
Most of them are regarding managing processes and running systems:
1. The system should be designed in such a way that it should work as independently as possible. It should have minimum dependencies on other processes and most essential on manual triggers.
2. Technology is the biggest leveler and enabler. Use technological advancements to your benefit by tweaking them to help manage your process.
3. Whenever designing a system, process, planning - always as this: if tomorrow the system were to handle 10 times the current volume, there should not be 10 times more error or 10 times more manpower required. If you are able to do this, then the system is successful.
Sunday, February 9, 2014
Weekend Learnings Feb 8 & 9th
Saw: The blind side, Jack Reaper in the movies.
Learning: Good things will happen if you put in the hardwork. Do not give up.
2nd and more important learning: Like Micheal in the blind side, do not take things for granted or that you deserve it. Since he had nothing before meeting Leigh, so he takes care of anything he gets. For example, food on Thanksgiving - he eats it on table, blankets on couch - he folds them properly, he never resists studying or practicing more and harder. So i think the lesson is that we should nt take anything for granted and more so, consider everything donated (gifted) to us, learn to keep it well, safe and take care of it. Appreciate these small things in life and be happy that you have them.
Goal of life is to be happy. In whatever situations and circumstances. There are a lot of ways to think about any situation. Think about it in a way that makes you accept it and move on in life. The more you are stuck, the more it will haunt you from being happy. Happiness is a state of mind. try to be in that state of mind. There will be distractions, there will be conflicts but if you know you have to accept those and be happy, then you will be happy.
What if there is something else which makes you happy and you do not have that right now? Well in that case, are you sure you know when you will have it. If you are not sure then its better to accept what you have and be happy. You are already better off than majority of people having those things.
But does that mean we should not strive for anything? Change anything or work on improving or being a better self? Being happy is different from being ambitious or being perfect. That's is what makes you wake up in the morning. That is what keeps your hunger alive. You do not eat only to be happy. Your primary motive to eat is to satisfy the hunger. Similarly, your primary motive to work, learn, grow is to satisfy a hunger for becoming rich, becoming famous, becoming knowledgeable. Yes, it will make you happier once you have satisfied your hunger but it doesn't mean you can't be happy with what you have.
So be happy and stay hungry.
Learning: Good things will happen if you put in the hardwork. Do not give up.
2nd and more important learning: Like Micheal in the blind side, do not take things for granted or that you deserve it. Since he had nothing before meeting Leigh, so he takes care of anything he gets. For example, food on Thanksgiving - he eats it on table, blankets on couch - he folds them properly, he never resists studying or practicing more and harder. So i think the lesson is that we should nt take anything for granted and more so, consider everything donated (gifted) to us, learn to keep it well, safe and take care of it. Appreciate these small things in life and be happy that you have them.
Goal of life is to be happy. In whatever situations and circumstances. There are a lot of ways to think about any situation. Think about it in a way that makes you accept it and move on in life. The more you are stuck, the more it will haunt you from being happy. Happiness is a state of mind. try to be in that state of mind. There will be distractions, there will be conflicts but if you know you have to accept those and be happy, then you will be happy.
What if there is something else which makes you happy and you do not have that right now? Well in that case, are you sure you know when you will have it. If you are not sure then its better to accept what you have and be happy. You are already better off than majority of people having those things.
But does that mean we should not strive for anything? Change anything or work on improving or being a better self? Being happy is different from being ambitious or being perfect. That's is what makes you wake up in the morning. That is what keeps your hunger alive. You do not eat only to be happy. Your primary motive to eat is to satisfy the hunger. Similarly, your primary motive to work, learn, grow is to satisfy a hunger for becoming rich, becoming famous, becoming knowledgeable. Yes, it will make you happier once you have satisfied your hunger but it doesn't mean you can't be happy with what you have.
So be happy and stay hungry.
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