LIfe and work lessons from Senior executive

Things essential for professional success:

1. Don't let perfection get in the way of good. get the product ready and launch with 80% good. Get the product out and look to improve it as you go along.

2. Timely communication and responding. does not necessarily mean you delivering product. it just means setting good expectations.

3. Always put yourself in customer's shoes.

4. Doesn't cost anything to be nice. you are person who come to when they want to work, when they need help. this is the cheapest invest you can have.

5. when requesting information, always understand what is the use of it, purpose of it etc.

6. Know your audience. what you are speaking and communicating. Take care of your jargon, context, setting expectation. Find ways to connect with them.

7. Never more than 3 email exchanges. Pick up the phone its more efficient. use email to document things.

IMP for any work:
a. Setting and receiving crisp expectations. Managing expectation.
b. Now execute on the expectation. Communicate if you can not execute or by when you can execute
c. Exceed expectations. As often as you can.