Couple of days back I interviewed for a process automation position within the organization with a Vice President. The interview went its own course but made me pick up couple of interesting point on the way.
Most of them are regarding managing processes and running systems:
1. The system should be designed in such a way that it should work as independently as possible. It should have minimum dependencies on other processes and most essential on manual triggers.
2. Technology is the biggest leveler and enabler. Use technological advancements to your benefit by tweaking them to help manage your process.
3. Whenever designing a system, process, planning - always as this: if tomorrow the system were to handle 10 times the current volume, there should not be 10 times more error or 10 times more manpower required. If you are able to do this, then the system is successful.
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